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Convert GDMs to personal mailboxes on CUE 2.2.1

nurmawann
Level 1
Level 1

Sometime ago, I read that it is possible to configure GDM to be regular mailbox. Could someone share some lights or pointer of how's the steps? I browsed through the command reference but couldn't get direct statement to make it work.

Basically, I just need one additional mailboxes on top of 100 personal mailboxes already created for the users. I'm using CUE 2.2.1 with CME 3.2.2.

Please share your experience and thank you in advance.

2 Replies 2

Markus Schneider
Cisco Employee
Cisco Employee

Can you not just configure another personal mailbox or do you get an error? You cannot exceed the total number of mailboxes (personal + group) but after that it should be flexible. It this doesn't work, let me know.

thisisshanky
Level 11
Level 11

I agree with Markus. I dont think there is any need to reconfigure a GDM to a regular mailbox. If you have a NM-CUE with 100 users, you can configure 20 more mailboxes (GDM or regular). If you have any existing group with a mailbox associated, then you will have to delete them to get the full extra 20 mailboxes.

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus