CTI route point status unknown

[divine007]

Greetings

I have setup my CUCM and CUC 

under the system call handler am using extension 5605

i have applied that to cti route point but the status is showing unknown

seems as if am missing something which i can't detect

what could that be. Thanks

[Jaime Valencia]

Are you actually using the CTI RP with a TAPI/JTAPI app???? that's the only reason they would show as registered

[divine007]

Is not registered it's showing status unknown

I want to do call handler (auto attendant)

Between CUCM 8.5 and CUC 8.5

I get but only voice message calls not transfered to operator number or assign number

Am lost in the ocean

[Jaime Valencia]

Then it will never register, and that's the expected behavior.

CTI ports/RPs will only register when they're associated to an application user that is used for a JTAPI/TAPI integration.

There are PLENTY of posts on CSC on simple AAs and I even created a small guide

http://docwiki.cisco.com/wiki/CUC_FAQ#How_to_create_a_simple_AA.3F.3F

[divine007]

Thanks for the wiki I will go through it and let you know the outcome.

[divine007]

Thanks a lot it worked perfectly your wiki doc.

I have just one last issue instead calling the users name so that calls be forwarded I want to instead ask but for the user extension to be input how cN this be achieve. Thanks