CUC Password reset

[ozden ozdugun]

I forgot the password,I couldn't access the cuc;how can I reset the password

[Georgios Fotiadis]

Which password are you referring to exactly? OS/CLI admin, GUI admin or some user password?

[ozden ozdugun]

Hi georgios;

All of the password;cli;web;ssh :(

[ozden ozdugun]

I remembered ssh password onlşy web browser password must be reset

[Georgios Fotiadis]

Ok good, one step less.

Login to the CUC CLI and issue:

utils reset_application_ui_administrator_password

[ozden ozdugun]

Reset user interface password
2018-01-31 13:25:22,419 ERROR [ClassExecutionThread] cli.cmdResetPasswd - Error:: Unable to set Passwd
2018-01-31 13:25:22,420 ERROR [ClassExecutionThread] cli.cmdResetPasswd - Error:: Read Credential for ccmadmin failed.
01/31/2018 13:25:22.416 : Update FAILED: code = 1, AUTHORIZATION FAILURE

this error 

[Georgios Fotiadis]

Can you share the output of:

show account
and
run cuc dbquery unitydirdb select alias from vw_usernonsubscriber

[ozden ozdugun]

Account Lockout is disabled

[Georgios Fotiadis]

Is that the output of "show account" or "show accountlocking"?

[ozden ozdugun]

show accountlocking

when ı write show account;show account turning show accountlocking 

[ozden ozdugun]

show accountlocking

when ı write show account;show account turning show accountlocking 

[ozden ozdugun]

Hi georgios;

how can ı reset the password