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CUC Password reset

ozden ozdugun
Beginner
Beginner

I forgot the password,I couldn't access the cuc;how can I reset the password

11 Replies 11

Georgios Fotiadis
Rising star
Rising star

Which password are you referring to exactly? OS/CLI admin, GUI admin or some user password?

Georgios
Please rate if you find this helpful.

Hi georgios;

 

All of the password;cli;web;ssh :(

I remembered ssh password onlşy web browser password must be reset

Ok good, one step less.

Login to the CUC CLI and issue:

utils reset_application_ui_administrator_password
Georgios
Please rate if you find this helpful.

Reset user interface password
2018-01-31 13:25:22,419 ERROR [ClassExecutionThread] cli.cmdResetPasswd - Error:: Unable to set Passwd
2018-01-31 13:25:22,420 ERROR [ClassExecutionThread] cli.cmdResetPasswd - Error:: Read Credential for ccmadmin failed.
01/31/2018 13:25:22.416 : Update FAILED: code = 1, AUTHORIZATION FAILURE

 

this error 

Can you share the output of:

show account
and
run cuc dbquery unitydirdb select alias from vw_usernonsubscriber

 

Georgios
Please rate if you find this helpful.


Account Lockout is disabled

 

Is that the output of "show account" or "show accountlocking"?

 

Georgios
Please rate if you find this helpful.

show accountlocking

when ı write show account;show account turning show accountlocking 

show accountlocking

when ı write show account;show account turning show accountlocking 

Hi georgios;

 

how can ı reset the password

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