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CUCM Alarms

extremum
Level 1
Level 1

Hello ,

We want to create a spesific alarm if any calls fails with 503 or 404 error code . Is there any solution on RTMT or any other solutions ?

Can we create any alarm like "this call failed with error code 404 or 503 etc."

Best Regards

 

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

RouteListExhausted would cover 404 - but be forewarned that this has a ton of false positives. Every misdial by a user that CUCM can’t find a pattern for is a 404 and will trigger it.

I’m not aware of a direct alarm for 500/600 errors. Enabling Options Ping on the trunk is likely your best option, assuming the far end will return a 503 if it can’t process calls. That would take the trunk out of service which should trip the alarm.

I see , thanks