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RbkMan
Beginner

CUCM System Reports

Hello. Been googling for information about the CUCM system reports call types (Internal, Local, Long Distance, etc). I wanted to know how the call type is determined. Is it from the router filter?

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/11_5_1/car/CUCM_BK_C72B9385_00_cdr-analysis-and-reporting_1151/CUCM_BK_C72B9385_00_cdr-analysis-and-reporting_1151_chapter_010001.html#CUCM_RF_Q2CF2050_00

2 REPLIES 2
Jitender Bhandari
Cisco Employee

Hi,

 

for incoming call your service provider would have to mark it accordingly, for outgoing calls you can check the link for details as it can be done both on CUCM and GW.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_01010.html

 

let us know if you have any specific question after going through the link.

 

HTH

JB

 

(Rate if it help!)

Kaloyan
Cisco Employee

Hello,

 

For these reports to work properly, you need to manually define the type of calls on the CAR page > System > System Parameters > Dial Plan Configuration. 

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