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paa Beginner
Beginner

CUPC itegration with Outlook - dial with ext.

Hi!

I setup CUP 7, intall CUPC on my notebook. CUPC work great with Outlook contact. But I find a problem. If a phone number in oulook contacts recorded as "555555 ext. 555", CUPC dial number like "555555ext.555". Of course, it is a wrong number for calling. How to teach CUPC to dial right number without "ext." word in dial stting?

2 REPLIES 2
Beginner

Re: CUPC itegration with Outlook - dial with ext.

Here first thing if you want to dial a number from outlook there is software or plugin is needed. You have cupc I suppose some communicator installed and want to make outside call which is nothing but a softphone like communicator which comes along with outlook

Engager

Re: CUPC itegration with Outlook - dial with ext.

You have to unify the numbers. E.164 format is recommended.

The software is not smart enough to handle strings like "ext." in phone numbers.

Michael

http://htluo.blogspot.com

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