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mwadam
Beginner

DC Directory - Change CallManager User UserID

Does anyone have any tips on going into DC Directory and changing the UserID of a CallManager User? I have several IPCC Express users that we will be implementing Extension Mobility for and they have username with up to 15 characters. A bit too much to type on the phone pad. I would like to be able to go into DC Directory and manually modify the UserID to a shorter variant.

Any help would be appreciated.

Thanks!!!

Adam

2 REPLIES 2
mschlenger
Participant

By the time you go into DC Directory and IPCC to make these changes (if you even can), you're probably better off just deleting and re-creating them. It would just seem a little "cleaner" to do it this way. Of course this should be done off hours when you can reconfigure IPCC as well. That's just my opinion...

Yeah, I was thinking the same thing, but was hoping for a small miracle. Doing it all tonight the old fashioned way.

Thanks!!!

Adam

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