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Beginner

DCM9900 not access GUI

Hello!

We have old DCM9900. And now we have a problem with access to this device. Device have a ping, but the web interface is unavailable. Reset of the chassis did not help.
Whether is it possible to return access to this device? 
Whether is possible to connect through a telnet, for examlpe? We had this try. But all values of login/password was uncorrect and access deined.
With hope for your help, Inna

3 REPLIES 3
Beginner

HI

HI

Have you try to upgrade DCM?

BR,

Beginner

Re: DCM9900 not access GUI

Spoiler

Hi everyone!

Did you find the solution to the web GUI issue? Could you tell me how to solve it?

Thak you and best regards,

 

Roberto Melo

Beginner

Re: DCM9900 not access GUI

Hi guys,

 

I found an article talking to access it from the ROSA interface. Then, I did it and the web GUI accepted my user and password. So, solved to me.

 

https://www.cisco.com/c/en/us/support/docs/video/digital-content-manager-dcm-software/212204-unable-to-login-to-the-cisco-dcm-gui-aft.html

 

 

 

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