DCOM error on Publisher callmanager

[jjia]

Hi, CCM 4.0(2a), the publisher callmanager got the following error message. And after a few days, the inbound calls are not working(to unity AA). Normally voice mail ports, voice gateway are registered with subscriber callmanager.

Any idea?

Event Type: Error

Event Source: DCOM

Event Category: None

Event ID: 10009

Date: 5/31/2005

Time: 10:47:52 PM

User: CODCCM01\SQLSvc

Computer: CODCCM01

Description:

DCOM was unable to communicate with the computer IS~CODCCM02 using any of the configured protocols.

Thanks,

JJ

[Steven Smith]

I would run adminutility after checking a few things.

First, make sure that MSSQLServer is running on all servers as well as SQLServerAgent. Check to make sure that replication is working as well. When you run adminutility, it is a good idea to restart the callmanagers. Here is a doc that explains adminutility.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080095225.shtml#sol3