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Decommissioned original Exchange server

timtron
Level 1
Level 1

We have a customer that has decommissioned their original Exchange 2000 server leaving only their new Exchange 2003 server. How can we point the Unity server to the new Exchange server?

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

As long as you're at Unity 4.0(3) - earlier versions don't work with Exchange 2003...

I working with Timtron -

We are on 4.0(3) We are attempting the following:

To remove that server you’ll need to point Unity to a new “partner” server. Do this by uninstalling the

“Cisco Unity Message Store Configuration Wizard” from the Add/Remove programs applet and then re run the Message Store Configuration Wizard by executing \commserver\configurationSetup\setup.exe.

installed Exchange 2003 sysmgr - unity message store config ses new message store. Fails with following error.

failure encountered while syncronizing the sql database with mail store hr=0x80004005