cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
157
Views
0
Helpful
2
Replies
rdvelez001
Beginner

Directory Name Search

Since upgrading to CCM 4.2(3) we are not able to search by first name from our IP phone directory. We can, however, search by last name and extension. I have looked at the xmldirectory.asp file but cannot determine if something has changed.

2 REPLIES 2
wdrootz
Enthusiast

The Basic User search utility searches the first name, last name, and user ID fields for matches of any substring that you enter as search criteria. http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecfcc.html

Any changes in the ASP file can result in a different behavior.

On the global directory search page leave the search field blank

Maybe you forgot to populate the First name while adding the users (maybe through BAT).

And I don't think it complains, as First name is not a mandatory field

Content for Community-Ad

Spotlight Awards 2021