Directory Name Search

[rdvelez001]

Since upgrading to CCM 4.2(3) we are not able to search by first name from our IP phone directory. We can, however, search by last name and extension. I have looked at the xmldirectory.asp file but cannot determine if something has changed.

[wdrootz]

The Basic User search utility searches the first name, last name, and user ID fields for matches of any substring that you enter as search criteria. http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecfcc.html

Any changes in the ASP file can result in a different behavior.

[Farrukh Haroon]

On the global directory search page leave the search field blank

Maybe you forgot to populate the First name while adding the users (maybe through BAT).

And I don't think it complains, as First name is not a mandatory field