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Directory Number Issue

ali
Level 1
Level 1

‎02-13-2008 05:18 AM - edited ‎03-13-2019 04:58 PM

I have setup a 7941 IP phone and I have two lines.The first DN works fine and is able to dial and receive both internal and external calls but the second one can only receive internal calls

Any ideas what might be causing the second DN not to receive External calls?

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0 Helpful
15 Replies 15

ali
Level 1
Level 1
In response to Rob Huffman

‎02-14-2008 06:00 AM

I agree Liz's idea will probably work but I am looking for a solution rather than a work around as this is on a I am thinking of plugging in a new phone and configuring it with the DN and seeing if it works.

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