02-19-2010 09:22 AM - edited 03-13-2019 06:52 PM
Trying to upgrade DMM and Video Portal,
Both were 5.02. DMM upgrade from 5.02 to 5.1 went well just run DVD and upgraded. Trying to now upgrade VP and will ask if I want to upgrade from 5.02 to 5.2, I answer yes. according to the guide it will boot 2 times, only boots once and the presents the login prompt. once I log in at the AAI I can show info and still 5.02, if I run the software upgrade again from the AAI, I am asked if I want to overwrite the preinstall files for 5.1
It appears that it is copying the file to do the install but then not booting them or loading them to do the upgrade.
Tracy
02-19-2010 12:03 PM
Supported Upgrade Migration Paths --------------------------------- If your devices use any earlier Cisco DMS release than 5.1, you must upgrade to 5.1 before you can upgrade to 5.2. We support only these migration paths: - 5.0.0 > 5.0.2 > 5.1 > 5.2 - 5.0.2 > 5.1 > 5.2 - 5.1 > 5.2 NOTE: Please refer to the following Documents for information relating to the 5.2.x Release and for the requirements for Upgrades. Release Notes for Cisco Digital Media Suite 5.2.x http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/release/notes/dms52rn.html Upgrade Guide for Cisco Digital Media Suite Release 5.2.x http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/upgrade/guide/dms52upg.pdf In Summary, the supported Hardware platforms has changed with DMS 5.2.x and later. The Supported hardware for 5.2.x is MCS-7835H3-DMS= (for DMM) & WAVE-574-DMS= (for Show and Share). Remember as noted above, the "only" supported way to install 5.2.x on MCS 7825-H2 & 7825-H3 (Video Portal) and MCS 7835-H1 & 7835-H2 (DMM) is to "UPGRADE" to 5.2.x.
03-11-2010 10:23 PM
Had this same thing happen to me. Check to see and make sure your boot
order had your DVD drive is before your hard drives. If it is not it will just do the
pre load and then boot right back to your original setup with out upgrading.
Good Luck.
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