DMP edge 340 going into sleep or soft off mode

[mflanigan021]

Is there any information available on what might cause an Edge 340 to go into sleep or soft off mode, and how to recover them, short of power cycling?

thank you

[Charles Hill · Accepted solution]

Hello mflanigan021,

Wake on LAN should bring it out of sleep mode.  It needs to be enabled on the Edge 340 dmp.

Take a look at the bug below.  It doesn't reference sleep mode, but it does reference no output. 

Edge 340 Monitor Auto Detect issue

CSCur85499

Hope this helps.

[mflanigan021]

Thanks, I'll check this out and see what happens.