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DMP4310 not playing SWF file

Before opening a TAC case on this, can someone take a look at this swf file?

The customer sent me the following:

"The .swf files were created in Adobe Creative Suite 5.0, so I don’t know if “the  software is creating the correct type”.     "

Unfortunately I do not have a 4310 to test with.

The customer is hardware limited to DMM 5.2.2

Problem is that the customer has a lot of 4400's that the swf work just fine on, but they want to move forward with 4310's is possible.

any help is appreciated.

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Cisco Employee

DMP4310 not playing SWF file

Hi Richard,

I checked in our lab and got the same results as you did: working on a 4400, not on a 4310.

Is this flash encoded using flash 10?

If so, I believe what we see is expected since flash 10 is supported on the 4400 but not (yet) on the 4310.

Regards,

Nicolas

Beginner

DMP4310 not playing SWF file

We found that anything above Flash 7 or Flashlite 3.1 would crash our 4310s. Additionally, the 4310 does not support ActionScript 3, whereas the 4400 does. The 4310 supports only ActionScript 2.

-Michael

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