cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
379
Views
0
Helpful
0
Replies
Highlighted
Beginner

DMP4310 won't connect via DVI

I tried all possible possibilities to have the player display content on a Samsung LCD screen. I am using a DHMItoDVI adapter to connect the DMP through its HDMI cable. Autodetection fails. I tried Autodetection and configured the attributes manually I still don't get a signal.

In DMP-DM user guide I noticed the following:

MP 4310G Notice Regarding HDMI/DVI Effects on Autodetection

A corner case exists that is mildly disruptive. It is not likely to affect your organization. To understand this corner case, assume that all of the following statements are true simultaneously.

Your DMP model is 4310G.

Your presentation system's media signal interface is DVI, not HDMI.

EDID data in the firmware for your presentation system misrepresents its native resolution.

The falsely claimed resolution is an HDMI standard instead of a VESA standard.

In this case, your DMP 4310G proceeds as if the native resolution is low, to ensure that your digital sign shows anything at all.

I tried foolowing it but the same problem remains, any ideas?

My DMP4310G firmware is 5.2.3

WA

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards