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DMPs Need Reboot?

Michael Sellers
Level 1
Level 1

I've had an issue come up where the DMPs across the system will start having black screens between images, then load the images slowly.  The black screen is just a symptom of the slowdown.  A reboot resolves the issue, but it returns after about a month.  It isn't restricted to one group or another.  If I let it go long enough, it happens to all the DMPs in the system.

Is there a more permanent solution or best practice other than scheduling a reboot once a month?

DMPs are 4400G with 5.3 firmware.

1 Reply 1

Tomas de Leon
Cisco Employee
Cisco Employee

Possible issue and solution\workaround other then rebooting

- Problem could be related to syslog misconfigured in default configuration 
  causing browser to block.   This can be worked-around by the following MIB changes:
    init.syslog_collector          change to 127.0.0.1 (Default is 192.168.1.1)

    Using DMPDM:
    If syslog is disabled, enable it and set the syslog server
    address to 127.0.0.1, disable it, save and restart the DMP.
  
    Using DMM:
    create a task to change the syslog server address to 127.0.0.1
    and deploy to all DMPs.

- Disabling video failover will improve transition time.

- Enable Caching on the DMP

You may want to look at some of these options and use an extra DMP to test and see what happens

T.