DMPs status down on DMM

[mostafa ouamou]

Hi all

I came in today to find that most of the players on DMM are status down.

DMM version: 5.2.2

DMPs version: 5.2.3

after checking I notice that the certificate installed in all DMP are expired.

Can you show me how can I fix the issue?

Thanks.

[jdedell12]

Yes the certificates have expired.  Take a look at the field notice

http://www.cisco.com/en/US/products/ps7220/prod_field_notices_list.html  and it walks you through applying a patch to resolves the issue.

John

[mostafa ouamou]

Thanks for your reply

But wich patch I will do : the 5.2.2 or 5.2.3 patch

or

I need to do upgrade to last version of DMM and DUMP if yes how can I do it for all DMP automatically?

Best Regards.

[jdedell12 · Accepted solution]

In theory your DMM and DMPs should always be at the same release level.  I would suggest upgrading your DMM to 5.2.3 first.  Then use the 5.2.3 patch to fix this issue.

Take care

[mostafa ouamou]

thanks

I want now if I need to reload the DMPs after installing the patch on DMM ?

[jdedell12 · Accepted solution]

Your DMPs should be all set and should not need to be reloaded.

[mostafa ouamou]

Thanks

I resolved the problem yesterday by upgrading and patch 5.2.3.

I want know how much time the patch still valid or I must upgrade to last version?

[jdedell12]

Glad you resolved your problem.

I not sure how long the certificate is good for but I figure at least a couple of years.  You might want to start thinking about upgrading as your version is a bit old and there has been improvements with 5.3.