Hello,
Please try this URL to by-pass authentication for superuser:
http://:8080/dmsadmin/admin/login
Note it is http not https and port = 8080 not 8443, Once you are able to bypass the authentication, check if the LDAP syntax are proper.
--> The special URL is used only in the case when there is an issue with authentication (LDAP or FEDERATION mode) , It is a backdoor to by-pass the authentication.
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dmm/user/guide/admin/auth.html#wp1234667
If you want to use Superuser account as a regular LDAP account, you can add the username “superuser” in your LDAP group from where you are getting the Users.
This release is more strict than any prior release in its enforcement of proper LDAP syntax. Now, when you specify the administrator DN, you must use proper syntax, which conforms exactly to LDIF grammar.
•Proper syntax: CN=admin1,OU=Administrators,DC=example,DC=com
•Poor syntax: EXAMPLE\admin1
OTHERWISE
When you use poor syntax here for the first time while your DMM appliance runs Cisco DMS 5.2.3, we show you, the administrator, this error message: "Invalid username or password."
But if you used and validated poor syntax in this way before upgrading to Cisco DMS 5.2.3, we do not repeat the validation process. Therefore — even though we do not show an error message to anyone — LDAP users simply cannot log in.
FURTHERMORE
LDAP validation also fails now whenever any expression includes a space immediately to either side of:
–Any "=" sign.
–Any "objectClass" attribute.
Source : http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/release/notes/dms52rn.html#wp246375
Let me know if you have any questions.
Thanks,
Sagar Dhanrale
