02-23-2007 06:35 AM - edited 03-13-2019 03:56 PM
I created a new softkey template copying and updating the built in IPMA template. The new template has DND enabled when phone is "On Hook".
I have already activated the IPMA assistant manager in the Serviceabiltiy Service Activation.
The button shows up but when I select it, It says "That key is not active here"
02-26-2007 06:56 AM
the buttion will be active if you use a voicemessaging system.
02-26-2007 11:47 AM
We use Unity for voice mail
08-28-2007 04:02 PM
reboot the callmanager and it will work
08-28-2007 08:18 PM
Hi
DND should be used with IPMA configured and added as a service per the phone needs DND feature, DND is a part of IPMA in Cisco CallManager 4.x and 5.x. (In Cisco CallManager 6.x, the DND feature can be used without IPMA.)
to use DND u should first follow the IPMA configuration procedure so that the phone that will have DND activated should have IPMA (either proxy or shared mode) configured on it.
as i got from ur question that u just only wants DND feature not full IPMA, so there are some workarounds u can use to have DND without IPMA, please see my post on:
hth
/majdi
05-10-2012 08:17 AM
The same is happening to me,
But with the answer button, when a phone A calls the manager the assistan can not answer the call...
I think im forgating something nut i dont know what, can you help me?
Thaks....
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