02-01-2012 05:15 AM - edited 03-13-2019 07:41 PM
I have a Cius.
I also have a docking station for it.
I have a Plantronics headset.
When I plug the headset into either the Cius or the dock, I hear the audio for the call in my headset.
But the microphone in the headset is not activated - so the speaker microphone on the Cius or dock are active.
Is this a known fault with the Cius and its dock?
Regards,
John Covert
CareCore National, LLC
02-19-2012 05:00 AM
I've tried multiple headsets without any issues. I'm not personally a big fan of the wired headset's performance with the Cius. I would strongly recommend the Jawbone Icon for the Cius. I've had mine for about 6 months and works great with both my Cius and iPhone. I've also got 3-4 other internal users with the same setup and we've all been ver pleased. The link is below.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10655/ps11204/C78-615196-00_Jawbone_ICON_Cisco_Bluetooth_Headset_DS.pdf
Sent from Cisco Technical Support iPhone App
06-27-2014 08:30 AM
Plantronics is a great brand and they are very versatile. Depending on your headset it could be giving you the issues. I found this comprehensive compatibility chart to be helpful when choosing a headset with my phone. Best of luck.
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