11-16-2004 06:33 PM - edited 03-13-2019 07:02 AM
I'd like to set up a local Auto Attendant on each of our SRST routers but I've been unable to locate a tcl script that works with SRST. Is it supported with SRST? I have AA running on our CCME router but have not gotten it to work with SRST.
11-18-2004 09:32 PM
I've seen reference to TCL-based AA for SRST in early SRST admin guides. However the reference only said that it supports simple TCL-based AA. It does not reference a particular script & it does not provide any setup instructions. The admin guide for SRST 3.0 & greater does not mention support for TCL-based AA. I have tried the TCL AA from CME & ITS but have been unable to make them work with SRST.
Is there a TCL-based Auto Attendant for SRST?
11-19-2004 08:13 AM
the same aa script for cme works for srst. see url:
11-23-2004 05:23 AM
As mentioned in the previous post, the TCL script for AA works with SRST also.
If you are using the script its-CISCO.2.0.1.0.tcl, then just make sure that the IOS in the SRST router is 12.2.(15)ZJ or 12.3(4)T
Regards,
Anup
01-10-2005 02:24 PM
Does anyone know if this AA script can be used with VoIP calls from outside (i.e. CallManager cluster) or calls from IP Phones on the CME system?
Also when used with SRST does it only work for calls from the PSTN?
If the above scenarios are possible what is an appropriate dial-peer config? i.e. match on dest-pattern or whatever?
I've been trying to configure this today but don't have any POTS interfaces handy to test it - I can get the script to pick up a call but just get silence on the IP Phone. On a 7960 status page you can see the tx and rx packets going up, and it eventually puts you through to the operator but plays no prompts...
Thanks
Aaron
01-11-2005 02:31 AM
I've got this working by heeding advice in this thread - it seems this script is very picky about the IOS version it needs...
Finally got to hear the prompts and nearly got knocked off my chair when the woman starts shouting after the opening greeting! bizarre... someone at Cisco needs to get a copy of SoundForge or something...
Anyway, is is possible to have it accessible to local phones on the CME system?
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