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Does Unity Log out going calls

r.pennington
Level 5
Level 5

I am trying to find out which mail boxes have been making outgoing calls using forwarding from mailbox .

I can see on the call logger that the calls were made from the voicemail ports but does Unity log which mail boxes made the calls?

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

the Transfer Call billing report will show you which handlers/subscribers are using transfer/forwarding to send calls out of the system and the Outcall billing report will show you which users are dialing out via notification devices.

If you know the number being dialed that you want to track down you can search for it pretty easily with a basic query or using the transfer string search in the ATM or the like.

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