DTMF for Call transferred (Divert works OK) to PSTN via RTP Port does not work
Customer has ARC with Voice Connect which holds an IVR. If we call customer DDI it plays an IVR on ARC and presents users to select one of the 8 options. If we press a specific Key, the call is sent to a CTI route Port, which has Call forward all set to another PSTN number owned by Customer. which further plays another IVR and presents options to be selected.
DTMF does not work only in this scenario. We have tried setting up Call forward all on an CIPC/Jabber Client instead of CTI Route Ports, however same observation.
Hello,FYI, we have posted on our website configuration instructions for integration of the CIsco Unified Border Element (CUBE) with TransNexus ClearIP software.We also have provided a high-level integration overview on our website to explain how the integ...
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