Echo when using the IP Softphone

p.holley · ‎05-13-2003

I am experiencing echo problems when using the softphone. Is there a way to sort this out. Also what port on the firewall do I have to enable to use IP soft phone from a remote location.

Are there any known issues I should be aware of, as I have not done this b/4 . Thanks

JASON NIELSEN · ‎05-14-2003

Who is hearing the Echo?

I have found, depending on the Headset, you have to adjust the volume within softphone and the audio settings control panels.

What I would do is lauch the audio settings for both windows and softphone and make a call. Then with the caller on the phone, adjust both the mic and speaker levels until the echo is gone. This has worked numberous time for me.

laped · ‎05-20-2003

Have you enablet the echo submission on the router?