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E-BRITTON
Beginner

em login unsuccessful error 1

Hi everyone,

After integration with AD I can't get exension mobility to work. While looking at the emapp logs, i can see that its trying to access the wrong url for users are logging in.

Does anyone where the http://ipaddress/LoginService/Login.asp should be set?

Thanks,

Elena

2 REPLIES 2
lyanes
Cisco Employee

Elena,

Can you please explain your setup ? Which CM is the EM server PUB or SUB?

If you can please post part of the trace where you get the error [1].

Daniel Baum
Cisco Employee

The URL you posted "http://ipaddress/LoginService/Login.asp" is for is for CCM 3.1.

If you have upgraded too and using CallManager 3.3(X), please make sure that the services URL for EM Login is set too:

http:///emapp/EMAppServlet?device=

#DEVICENAME#

per:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/sys_ad/3_3_3/ccmfeat/fsem.htm#1191909

The URL you posted "http://ipaddress/LoginService/Login.asp" is for is for CCM 3.1.

Let me know

Dan

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