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EX, MX registered with CUCM can not make calls to the PSTN

Hello,

  I have an EX and MX registered with CUCM, I can make internal calls perfectly but when I try to make a call to the PSTN does not even ask me the FAC code, the number appears 9XXXXXXXX @ hostnamecucm, I need some pattern route or I should do ?

  From the android jabber, jabber desktop I have no problem.

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The problem I realized is

The problem I realized is that the device does not ask me the tone for the FAC, if I put the code number plus FAC the call is made. And the same with the jabber in adroid and iphone dont asks the code fac end the end user is hoping he does not know.

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