I have an CCM 4.1.2 intregated with AD, and i have extension mobility configured.
When i press services button and enter user id and pin i receive Login unsuccessfull error .
If i enter wrong pin i receive authentication error.
I don't understand what is happening here.
I also can see on the phone the users of the directory.
Error 11 indicates "Device Does Not Exist: The specified device for login or logout does not exist in the system"
Do you have device profiles defined properly and associated with the user?
yes i have device profiles created and associated with user.
I forgot to tell that this error appeared when we changed password of Administrator with CCMPwdChanger.exe utility.
Yes, i had already restart CCM Server.
Could i reinstall DC plugin or do i have to uninstall and install again?