External Phone Masking

[tony.hanson]

I have a customer who has requested that he have some phones have a certain number for outbound CLID and the rest use there current extension. I have already set the Calling Party Transform Mask on the Route Group in the Route list to 847555xxxx and when someone calls out they pass there 4 digits. However, now they want 15 users to have there main number display on outbound CLID of 8475552222. I don't want to recreate Partitions, CSS and redine Route goups, and Route lists. I was wondering what was needed to do to use the Phone's External Phone Number Mask on the line setting for the phone.

Any Thoughts!

[mcotrone]

Tony,

If I understand you correctly I would 8475552222 for the calling party transform mask on the individual lines. I would then take the transform mask off of the route-group and apply the 847555XXXX to the remaining phones using BAT. Is this an option for you?

Mike

[tony.hanson]

So what your saying is to remove the 847555XXXX from tha route group and apply the 8475552222 to the phones that want that number to display outbound CLID and then BAT the rest with 847555XXXX to the External Phone Number Mask. I knew that this would work, but I was wondering if there was a way to leave the number on the calling party transform mask in the route group and hope that that if I put this number 8475552222 on the phone. I thought that if you selected Use Calling Party Extenal Phone Mask = ON and then go to the Route Pattern and select the Use Calling Party's External Phone Mask that the number on the pnone overrides tha mask for the Route Group?

I was wondering if that was correct? I thought that I did this in the past, I was going through my notes from early last year when I ran into the same issue, but I don't remember the outcome.