07-24-2004 10:06 PM - edited 03-13-2019 05:46 AM
I found that the time after the forward setting ( either buzy , or no answer ) in each Directrory number is a fixed parameter in the CCM , which means that if I choose 15 sec. this will be applied to all managers chossing to forward thier calls to thier secretaries .
The problem here is I got many complains as some need it to be 5 secs other more ... And I think they have the right for that .
Is there any way to do that with my CCM 3.3.4 .
I would appreciate it a lot.
07-25-2004 12:10 AM
I think you have that feature in CCM 4.0
07-25-2004 12:47 AM
Is that to mean I cant do it in my version
07-26-2004 01:07 PM
Yes, that is correct. You will need to upgrade to CCM 4.0
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