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Getting Started with Cisco IP Telephony

s_bandkar
Level 1
Level 1

Hello all,

I have previous exp. on VoIP-Legacy PBX technology.My new job demands to be thorough in configuration and installation of enterprised IP Telephony ( Cisco IP Phone , Cisco Call Managers ) solutions as we are deploying the same in our company.I am in big mess , I don't know where to start. Can anyone tell me how to configure IP Phone , set up Call Managers. Atleast detailed documentation would help in this Regards,

Regards,

2 Replies 2

thisisshanky
Level 11
Level 11

Nobody was born in this world with IPTel skill sets..so your best bet is to ask your company to send you for training in IPTelephony..The classes you are looking for are CIPT, CUSA (Unity system admin), CVoice, DQOS etc..You can find all documentation here...

http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

In terms of training there are also training books available that will help you learn these topics.