Global directory listing

[wesley_lim]

Hi,

I am wondering if would it be possible to create multiple directories listings for a multi tenant setup in a CallManager environment. 2 things I have in concern:

1. How do we send the right directory listings to the right phones. For eg, tenant A could only view their corporate directory - and they are not able to view tenant B's directory.

2. And how do I partition CCM's global directory to function like the above mentioned.

[Tommer Catlin]

I couldnt figure out how to lock this down, so I went with a third party app. Well, now that I think about it, you could probably use an SDK server and point to different LDAP directories. (lots of work)

I used the Citrix Application Gateway. It's expensive, but the Express Directory is the best I have seen. It's easy, it can import custom LDAP txt files and then cache them in it's storage for the phones to access to them.

[lohmannt]

I read your post about ccm LDAP directories - do you know of any 3rd party apps that are shareware until we can figure out what we need?

[Tommer Catlin]

If you know XML and some kind of database platform, you could probably build your own for a directory function. With 5.x, you can use LDAP to bind to another directory and pull the information automatically, but it's not really "tiered" per say.