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Beginner

HCS: 3rd party Ip Phone

Hi All,

I have to do a project HCS for a client that currently has about 3,000 no-Cisco IP phones and 1000 Ip phone Cisco. The customer wants to maintain the phones that already using, and I would like to know if third-party phones are compatible with solution HCS. I know that for compatibility with the Call Manager is sufficient that the phones of other vendors must support the SIP protocol, is it true? Please tell me what would be the problem if I will be using the no-Cisco IP phones.

Thanks a lot

 

Antonio

2 REPLIES 2
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Cisco Employee

Hi,

Yes, HCS supports 3rd party SIP phones, please check the following

https://supportforums.cisco.com/discussion/12548181/3rd-party-ipphone-hcs

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/hcs/9_2_1_SU1/Solution_Install/CHCS_BK_I13CF47E_00_installation-guide-for-chcs-9_2_1SU1/CHCS_BK_I13CF47E_00_installation-guide-for-chcs-9_2_1SU1_chapter_01.html

 

Manish

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Cisco Employee

Hi Antonio, curious to see if you had success with this project? can we connect offline?

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