What model of Plantronics Headset are you using? We use many corded models like the H-91, H-101, H-171's. The one part you will need which is required for all "corded" Plantronics Headsets (to go from Headset Jack on 7970 to "Quick Disconnect" on Headset) is a special Cord (shown below);
If these are Cordless Headsets like the CS-55 or CS-70 Series make sure you set the Compatibility wheel on the Base Station to #4
Hello Idenis001 or anyone else with the same issue. The silly question, is the mic to close to your mouth. I know that's dumb but it had to be asked. Next, I would ask if your headset has ever provided a clear sound or does it become muffled off and on. Is your headset model compatible with your phone model? To see an updated list of compatible headsets for the Cisco phones try this link.
1. Check your compatibility.
2. If it's cutting in and out, check your warranty and trouble shoot with Plantronics or get replacement.
We have a user that needs access to finesse. Most users have a physical phone, but this user is just using a jabber client. I have added the IPCC extension to the user as well as assigned the user to the correct team in UCCX. But when th...
This article in specific refers to the VeriSign Class 3 Secure Server CA certificate. Many customers are concerned about their systems generating an alert similar to this:
local99 0 : 1: XXXXX: Feb 1 2020 14:00:00.105 UTC : %UC_CERT-0-CertExpired: ...
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