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High CPU utilisation when copying files

vinhnguyen
Level 1
Level 1

CM 3.3.3 sr4a

MCS 7825 and MCS 7835

Problem is whenever copy large files >50MB the CPU spike to 100% and phones drop off. Any ideas?

Cheers

1 Reply 1

irisrios
Level 6
Level 6

Try the following. This should reduce the time to take backup.

1) Rename the file C:\Program Files\Common Files\Cisco\Logs\stiBack.log to C:\Program Files\Common Files\Cisco\Logs\stiBack_OLD.log

2) Restart the Cisco IP Telephony Applications Backup service from the Services control panel (ie. Start > Programs > Administrative Tools > Services).

3) Verify the configuration with the Backup Configuration utility and attempt to run the backup again.