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Beginner

How can I call from CMS to CUCM?

I have configured some users in CMS with the domain cgfm.com (acano1@cgfm.com, acano2@cgfm.com) and have some devices in the CUCM with the same domain, cgfm.com. When I try to connect to CMS users I can call without problems but when the call is originated from CMS users doesn´t work.

If I call to acano1@cgfm.com or acano1.space@cgfm.com from device in CUCM, the call is complete and the videoconference is fine. But if I call from Meeting App to device in CUCM (26501@cgfm.com), it doesn't connect.

How can I correct this failure?

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Rising star

Diego,

Have you read through this deployment guide for CUCM and CMS?

https://www.cisco.com/c/dam/en/us/td/docs/conferencing/ciscoMeetingServer/Deployment_Guide/Version-2-1/Cisco-Meeting-Ser…

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

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Hi!

By the way, do you know if you can add the CMS as a CFB in the Call Manager using the selfgenerated certificate in the Call Bridge?

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