Solved: How can I do a factory reset to my DMS 5.1

Karla Lopez · ‎08-06-2010

Hi guys!:

I have a DMS 5.1 for demo and each time you do a demo you make different configurations to the devices. Is there a way to do a factory reset to DMM and Video Portal instead to remember each change that you made? I really appreciate your help! Thank you!

Tomas de Leon · ‎08-09-2010

Karla,

I am sorry. I spoke out of place. The VMware images are to be used for

internal use only. VMware images cannot be upgraded. You must have

the VMware install disks for each DMS version.

So it looks like a fresh install will be need each time you want to do

a Demo for a different customer or simply delete what you configured

for prior customer or set a template demo to use for all customers..

If you need to get the iso image for 5.1 to perform fresh installs, please

contact your local Cisco sales team or Account representative.

Thanks

T.

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