06-19-2018 12:58 PM - edited 03-13-2019 10:16 PM
Phone A is forwarded to Phone B.
A call comes in to phone A and forwards to phone B, but then the caller leaves a voicemail, the voicemail is left in the voicemail box of phone A.
How do I get the voicemails to left in the voicemail box of phone B?
Solved! Go to Solution.
06-19-2018 01:30 PM
Hi there
Please check this post from Rob and see that helps.
Calls that come into 7001 and are CFWDALL to 5126 to route to the 5126
So I setup a CTI-RP on a phantom (non-DID) DN of 4241 and set the CFWDALL to 5126. I could then CFWD from 7001 to 4241 which then routed to 5126 with the CLID stripped off and would then give us the desired results
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
06-19-2018 01:10 PM
Hi there
You can configure Ext of Phone A as an alternate extension for Phone B's mailbox.
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
06-19-2018 01:13 PM
Thanks Rath, I'll give that a try!
06-19-2018 01:17 PM
Oops!! My Bad..
I think you can get this by using the routing rule. let me check in Lab and will update you soon.
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
06-19-2018 01:30 PM
Hi there
Please check this post from Rob and see that helps.
Calls that come into 7001 and are CFWDALL to 5126 to route to the 5126
So I setup a CTI-RP on a phantom (non-DID) DN of 4241 and set the CFWDALL to 5126. I could then CFWD from 7001 to 4241 which then routed to 5126 with the CLID stripped off and would then give us the desired results
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
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