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Beginner

How to configure SMTP for CARD REPORTS with a Public SMTP

Hello Guys

 

I am trying to send CARD REPORTS to my email using an SMTP PUBLIC SERVER HOTMAIL with this information that I found in Internet.

 

  • Server Name SMTP Hotmail: smtp.live.com (40.97.152.34)
  • Username SMTP Hotmail: your Hotmail account
  • Password de SMTP Hotmail: su Password Account Hotmail
  • Port SMTP Hotmail: 25 o 465

And in the configuration under system --> system parameters --> Mail Parameteres I filled it with the following information:

 

  • Mail ID:                                    My account without @hotmail.com
  • Password:                                My Password Account
  • Confirm Password:                   My Password Account again
  • Mail Domain:                            40.97.152.34
  • Mail Domain Server:                 40.97.152.34

 

But when I try to send email I got the following error message:

 

Error Code Error Description
10011 System Error. Contact System Administrator.

 

I can't use a public SMTP? The configuration is wrong?

Everyone's tags (1)
4 REPLIES 4
VIP Advisor

Re: How to configure SMTP for CARD REPORTS with a Public SMTP

what version of CUCM, i see some bug around same error:

 

https://quickview.cloudapps.cisco.com/quickview/bug/CSCve58538

 

if not bug for your version, do you have any FW in between from DEvice to internet ?

 

BB
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Beginner

Re: How to configure SMTP for CARD REPORTS with a Public SMTP

Hello

 

I have the following version 

10.5.2.14901-1

 

And I have two firewall, one in my computer but it is disable and one in the company but I have all open ports so I am not beeing blocked.

 

Something I really don't know is If in the Mail Domain and Mail Server Name is the same, do you know that?

VIP Advisor

Re: How to configure SMTP for CARD REPORTS with a Public SMTP

Try below option (if no FW blocking).

 

  • Mail ID:                                    My account without @hotmail.com <<- try user@hotmail.com or only user
  • Password:                                My Password Account
  • Confirm Password:                   My Password Account again
  • Mail Domain:                            smtp.live.com
  • Mail Domain Server:                smtp.live.com

you can use this gui to test from your network.

 

https://www.motobit.com/util/hotmail-smtp-pop-outlook.asp

 

BB
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Beginner

Re: How to configure SMTP for CARD REPORTS with a Public SMTP

Hello 

 

I created a private SMTP and I could send the email.

 

I think the problem is that hotmail doesn't use port 25 to SMTP because port 25 is unencrypted data, the same to gmail and yahoo, so I think the only solution is to use a private SMTP.

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