In DMM 5.4 the new concept of 'Channels' was introduced which uses 'subscriptions' for adding the content and channels to the DMP groups.
This is a great feature for creating a list of default and scheduled content and then having different dmp groups assigned to them, however I am having an issue with using it for common scheduled task like, LCD control and content deployments.
In the previous version I was able to schedule system tasks that affected multiple DMPs and groups but with this new subscription model I can only subscribe one channel to a DMP group at a time.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...