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How To Upgrade Call Manager on ICS7750????

droessler
Level 1
Level 1

‎01-03-2003 07:13 AM - edited ‎03-12-2019 10:07 PM

How do I upgrade CM on the ICS7750?

I did the ICS 2.5.0 upgrade and it upgraded everything except for CM. I want to upgrade CM as well (currently at 3.1.2c)

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rfrome
Level 1
Level 1

‎01-03-2003 01:49 PM

The Upgrade for CallManager on the ICS platform is similiar to that on the MCS platform. Be aware however of the following patch for ICS, V2UpdateICSBeforeInstall.exe

Make sure you read the readme file then download the CM image you wish to upgrade to and review the release notes as well as the upgrade instructions.

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pmusugu
Cisco Employee
Cisco Employee

‎01-03-2003 09:03 PM

For a Cisco ICS 7750 Rel 2.x.x system, a patch must be installed on all SPEs running Call Manager PRIOR to installing/upgrading CM version 3.1(4) / 3.2. This patch is also needed PRIOR to installing win-OS-Upgrade.2000-2-3.exe on all SPEs running Call Manager.

Please download the patch file named V2UpdateICSBeforeInstall.exe and run it on all SPEs running Call Manager.

Also follow the link below and upgrade CCM to 3.2.X

http://cisco.com/univercd/cc/td/doc/product/voice/ics/icsapps/icscm/icscm321/icscm321.htm

Pradeep

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