Importing names into adirectory

[cplatt01]

I have CM version 3.2 (2c) and I work for a bank. I was given an excel spreadsheet of customers names and phone numbers. Is there a way to import that into a directory on the 7940 or 7960 phones so that when a customer on that list calls in his/her name will show on the caller ID.

[wong34539]

I am not sure how it could be done, but I think, you could use the Cisco Call Manager feature Personal Directory to access the stored data of names and phone numbers from Microsoft Outlook express . It may be possible with excel sheet too.

For more info on how to do this, please refer:

Cisco CallManager Personal Directory

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c2f50.html

Managing User Directory Information

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c4c8b.html

Configuring Cisco IP Phones, Users, and Features in Cisco CallManager

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a0080080693.html