Instant messaging not showing on main display of phone or playing alert tone.
I am running CUCM 8.5.1 with CUPS 8.5.4. I have configured three 7965 phones for testing. I have installed the messaging service and can send IMs from phone to phone, phone to one of the clients or client to phones. I have set them all to play a tone upon receipt. One phone will play the tone and display the message on the main display. The other two pones only display the message within the phone messenger service under the messages selection with no tone. I have tried to do my do diligence in checking my settings and they appear all be the same configs between all the phones but yet i can not get the other phones to display the message on the main screen.
Any suggestions as to what might be causing this or how to resolve would be appreciated. Can provide additional info on request to further clarify.
IntroductionThe IssueServices Shown their status as UnknownWhat actions require to be taken?Logs required for troubleshootingWhat to expect in the logs:
The purpose of this document is to provide troubleshooting insight into a well-known iss...
New Cisco Champion Radio release on Zero Trust for WebexListen: https://smarturl.it/CCRS8E14 Follow us: https://twitter.com/CiscoChampion Cisco introduced End to End (E2E) Encryption in 2008 as a Webex Meeting option where only the me...
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
Learn: How to configure Cloud Connected PSTN with Webex Calling
CCP Provider Name
Product Home Page Link
Webex Calling Region
Countries Supported by Provider
Free Trial Link
Contact Provider Link
FR & LU
Meet the Authors Video - Leveraging SBCs to Empower a Changing World of Collaboration
(Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris)
This event had place on Tuesday 16th, February 2020 at 10am PST ...