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Integration Call Manager with Microsoft's tools

Jaime MATEUS Gomes
Spotlight
Spotlight

Hello,

My costumer has call-manager 5.1 and Cisco Unity 5.0 (voice e-mail only) working perfectly on his company.

Besides, he has Microsoft Outlook 2007 and MS-Office Communicator with presence server.

He wants to use MS's tools integrated with Cisco call-manager.

Ex

Listen to voice e-mails directly on Outlook 2007 and on UNITY.

Use office communicator (presence) according to the status of user's phone; also implementing functions like "click-to-dial".

Is there any kind of software or license that I should get from Cisco to implement these functions?

1 Reply 1

Jaime MATEUS Gomes
Spotlight
Spotlight

Please I need help.

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