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International calls fail to PSTN

msmith
Level 1
Level 1

ISDN Se1/0:23: TX -> SETUP pd = 8 callref = 0x7FA2

Sending Complete

Bearer Capability i = 0x8090A2

Channel ID i = 0xA98396

Calling Party Number i = 0x00, 0x80, '4294', Plan:Unknown, Type:Unknown

Called Party Number i = 0x80, '8011442072440090', Plan:Unknown, Type:Unknown

ISDN Se1/0:23: RX <- RELEASE_COMP pd = 8 callref = 0xFFA2

Cause i = 0x80E470 - Invalid information element contents

Anyone have any ideas on why this fails. I have set the T310 to 60000 msec. on both the gateway and CCM. I have the h323 gateway "called party IE number type set to unknown and international-no results. and set the "called number plan" to isdn--no results.

2 Replies 2

dumartin
Level 1
Level 1

You have invalid IE, this means we are sending something the telco doesnt like. They may want to see a differnet type and plan or a different called number. You may want to ask them what they want to see. If you cant call them, try changing the plan and type to international or anything to see if it works.

abertram
Level 5
Level 5

We had a similar problem with one of our client's.

It ended up being a change on the numbering plan in Callmanager. We changed the "called numbering plan" inside the H.323 configuration to "Unknown" from the default "Callmanager"here's a link:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/sys_ad/3_1_2/ccmcfg/b06gtway.htm#xtocid615817')">http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/sys_ad/3_1_2/ccmcfg/b06gtway.htm#xtocid615817

This change was made after analyzing the H323 debugs and getting similar responses like you have posted.Hope this helps a little.Cheers.