IP Communicator Log In Error

[knelson246]

when trying to log in new agents to IP Communicator the users are getting error "The device associated with that extension or dial number is invalid.". I have mirrored a functioning user and cannot figure out what is missing from the new agent configuration.

Thanks

[saif musa · Accepted solution]

Hi,

Chick this ....

http://docwiki.cisco.com/wiki/Remote_Agent_or_Supervisor_login_gives_device_associated_with_that_extension_or_dial_number_is_invalid_error

Regards

Please rate if its helpful

[knelson246]

Thank you very much..