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Enthusiast

Is Chat available in Finesse without Cisco SocialMiner

I'm just looking for clarification - is the chat feature available in Cisco Finesse without Cisco SocialMiner?

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Advisor

Nope it needs it

Thanks

Srini

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Advisor

Nope it needs it

Thanks

Srini

View solution in original post

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Thanks, Srinivasan.  I appreciate the quick reply, saved me some trouble.

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