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361
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5
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Is there a way to bulk change softkey template setting?

yshraybman
Level 4
Level 4

Currently all phones are assigned Standard User softkeay template. I created another softkey template and would like to update phones all at once. BAT does not have the option to change softkey template. I can change it under Device Pool, however it only works if the phones softkey template was set to None. Is there any other way or do I have to change every phone manually? CCM version 4.12SR1

Thanks.

5 Replies 5

jm9393
Level 1
Level 1

I am faced with the same problem. I'm hoping someone will respond soon!!

Thanks!!

I guess not. The best practice would be to define softkey template in Device pool and set to None on the phone level.

ewaizel
Level 1
Level 1

Did you find a solution to your problem?

I'm having the same requirement.

I was thinking about finding the right table in SQL and changing it (but prefer not to directly deal with the DB if possible).

I ended up doing this update from Query Analyzer.

update Device set fkSoftKeyTemplate = NULL

(you may include a 'where' statement)

Using the query analyzer did the trick!

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