Italy PSTN - External Phone Mask issue

[Chi Fai Leung]

E.164: +39 052 05243 XX (two digits' number range)

I am facing a external phone mask issue from CM --- VG (Italy ISDN BRI  ..... that is showing the wrong outgoing phone mask ... even I tried to fill the external phone mask as "+3905205243XX / 05205243XX / 5205243XX / 43XX / 05243XX / 4325 (exact match) " ... All external phone mask showed the wrong calling ID as outside "05205243" ..... I don't know why? Is it the variable number range on the ISDN?, .e.g. that can 05205243 or 05205243X or 05205243XX (the number range can 0 - 2)? If yes, then how can I make the external  phone mask on CM?

[Manish Gogna]

Check if there are any translation rules applied on the gateway or if the Service provider is actually changing the same. You can run a debug on the gateway to check what is coming in from cucm.

HTH

Manish